Xero COVID-19 Response


Xero COVID-19 Response

Flor- Hanly - Tuesday, March 24, 2020

COVID-19 information for Xero users

As Xero is a platform supporting small businesses and their accountants, their first priority during COVID-19 is to ensure that we all stay open and online 24/7 for our customers.

Xero’s COVID-19 ResponseNow has never been a more important time for small businesses to have strong cloud-technology tools that provide clear visibility of cash flow, enabling them to make wise decisions with their advisors.

With customers at the heart of Xero, and with this impacting all Xero's operations around the globe, Xero is delaying the price rise which was set to take effect from 18 March until 1 July 2020. This was the fastest and most immediate way for Xero to provide some broad relief to their users.

This is an unprecedented situation and is evolving rapidly. We will continue to assess the situation as it evolves. Xero has also released their own blog to show their commitment to their user base.

Hubdoc is Live

Although Xero has delayed the price increase, they have gone ahead with the integration of Hubdoc into every Business Edition. As of 18 March, all Business Edition users will be able to access Hubdoc. A reminder you will need to integrate your Hubdoc account to your own Xero account - just let us know if we can help you with that.


If there is anything you need from us in relation to the financial year-end or if you are wanting to start the new year on the Xero Platform, then please reach out with enough time so we can resource options for you.


A year set for some extraordinary changes. If you are not taking advantage of everything that Xero can offer you, please contact us early in the year so we can show you the benefits of using Xero to set you up for efficient, practical and timely success. Moving to new products always takes time, both managing people and process internally and your expectations so best to have due diligence on all options before marrying up to new software of which our team is happy to show you.

Talk with Flor-Hanly's Xero Certified cloud accounting specialists in Mackay today on 07 4963 4800 if you have any questions about a Xero or Hubdoc integration and how it can work in your business.

Flor-Hanly Commercial & Agribusiness Accountants. Mackay & Clermont QLD

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