Contact Us

16 Evans Avenue
North Mackay QLD 4740

PO Box 3456
Mackay North QLD 4740

(07) 4963 4800

Privacy Collection Statement 

Flor-Hanly & Associates Pty Ltd ACN 137 744 355 and its officers, employees and agents (we, us or our) are committed to protecting the privacy of your personal information. You can request our full privacy policy by contacting or click the link below.

During the course of our operations, we collect personal information (including credit information). We may collect personal information and credit information from the individual concerned or from third parties including government bodies (such as regulatory authorities, relevant departments, etc), referrals from individuals or other entities, banks and financial institutions, paid search providers, your current and previous employers, our employees, contractors and agents, through marketing and business development events and your representatives and advisers.

The primary purpose for which we collect, hold, use and disclose personal information varies depending on the individual that we are collecting the information from but is generally as follows:

  1. in the case of a current or prospective client, to provide our services and comply with our professional obligations;
  2. in the case of other individuals that contact us (including users of our website), to assist us to respond to your enquiries or complaints;
  3. in the case of a current contractor, consultant or agent, to assist us in providing our services; and
  4. in the case of a prospective contractor, consultant, agent or employee, to assess your suitability for employment or engagement.

We may also collect, hold, use and disclose personal information for secondary purposes that we expect to be within your reasonable expectations and related to the primary purpose of collection.

Our usual purpose for collecting, holding, using and disclosing credit information is to provide you with our services.

If you do not provide us with the requested information, we may not be able to provide you with our services or otherwise engage with you. In limited circumstances, it may be possible for you to use a pseudonym or remain anonymous when dealing with us. If you wish to use a pseudonym or remain anonymous you should notify us when making first enquiries or providing initial instructions.

We may disclose your personal information to other entities such as government bodies (such as regulatory authorities, relevant departments, etc), our external auditors and other professional advisers, out contractors, consultants, employees, agents and service providers, law enforcement agencies, parties considering the acquisition of the whole or a part of our business and other third parties with whom we have a commercial relationship.

We will not disclose your credit information to any credit reporting body.

In some cases, we may indirectly disclose personal information overseas through disclosures to our service providers that have data servers located overseas. For example, we disclose personal information to service providers that are located, or otherwise have data servers located, in the Philippines and India.

Our detailed privacy policy at includes further information on how you can access and seek correction of your personal information and credit information and how you can complain about a breach of your privacy. The policy also contains information about how we will deal with a complaint.

If you have any questions about our information handling practice, please contact us by sending an email Attn: The Privacy Officer to the email: Alternatively, a mail request may be sent to:

The Privacy Officer Flor-Hanly

PO Box 3456 Mackay QLD 4740

Copyright © Flor-Hanly 2024.
Liability limited by a scheme approved under Professional Standards Legislation